Who we are
This is the privacy policy for Kaimur Holidays Pvt. Ltd. (“Kaimur Holidays”, “we”, “us”), a Government-of-India-registered travel company with its registered office in Agra, Uttar Pradesh, India. Our website is kaimurholidays.com. If you have any questions, contact us at kaimurholidays@gmail.com.
What information we collect
We only collect the information you choose to give us, and the minimum needed to plan and run your trip:
- Enquiry & booking details — your name, email address, phone/WhatsApp number, travel dates, party size and trip preferences, submitted through our enquiry form, checkout, WhatsApp or email.
- Payment information — handled by our payment provider; we do not store your full card details on our servers.
- Basic technical data — anonymous usage and device information collected by website analytics to help us improve the site.
How we use it
- To respond to your enquiry and prepare a private itinerary and quote.
- To arrange, confirm and run your booking (guides, drivers, hotels and services).
- To communicate with you about your trip before, during and after travel.
- To improve our website and services.
We do not sell your personal information to anyone.
Cookies & analytics
Our website uses cookies and privacy-respecting analytics to understand how visitors use the site so we can improve it. You can control or block cookies through your browser settings. Some pages embed third-party content (for example our TripAdvisor reviews widget), which may set its own cookies.
Sharing with third parties
We share your details only as needed to deliver your trip — for example with the hotels, transport and local services that form part of your itinerary — and with service providers who help us operate the website and process payments. We may disclose information where required by law.
How long we keep it
We keep enquiry and booking information only as long as necessary to serve you and to meet our legal and accounting obligations, after which it is deleted or anonymised.
Your rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, at any time. Just email kaimurholidays@gmail.com and we will help.
Contact
Kaimur Holidays Pvt. Ltd., Agra, Uttar Pradesh, India — kaimurholidays@gmail.com. See also our Terms & Conditions and Cancellation & Refund Policy.